About us
We believe great service should never go unrewarded
iTip is built in Kuwait, for Kuwait — connecting cashless guests with the people who make hospitality feel personal.
Who we are
iTip was created after a simple observation: guests stopped carrying cash long before venues found a replacement for the tip. Service teams felt the difference first, and managers were left handling envelopes, spreadsheets and awkward conversations.
We set out to build the missing layer — a payment and reporting platform that makes tipping instant for the guest, fair for the team and fully auditable for the business. Everything is designed around Kuwait's payment rails, bilingual guests and the way local venues actually operate.
Today iTip supports restaurants, hotels, salons, delivery fleets and facility teams with QR tipping, distribution rules, dashboards and settlement reporting from one platform.
Our principles
- Fairness first. Tips belong to the people who earned them, and distribution should be visible to everyone involved.
- Transparency by default. Fees are shown before payment; every transaction has an immutable record.
- Local by design. KNET, Arabic-first experiences and Kuwaiti operating norms are the starting point, not an afterthought.
- Trust is the product. Security, audit trails and reconciliation are core features, not add-ons.
What drives us
Recognition
Make it effortless for a guest to thank the person who served them.
Integrity
Every fils is tracked, priced by a versioned rule set and reconciled.
Local expertise
Built around Kuwait's payment methods, languages and business practices.
Simplicity
If it takes longer than a scan and a tap, we have not finished the job.
Work with us
Whether you run one café or a hotel group, we would like to hear how your teams are rewarded today.
